Shipping Information

Everything You Need to Know About Ordering from Nashville Toffee Company

When It's ColdPack Season!

Shipping chocolate is more difficult during the warmer seasons. Please review our shipping policies before placing your order. When shipping to destinations over 75 degrees and/or with longer transit times, we may upgrade your shipping to 2-Day Express. Cooling materials and an additional summer handling charge will be added to all orders from April to September (this may be earlier or later if necessary). To ensure that your order arrives in the condition it left our store, orders may be held until the following Monday.

Shipping Deadlines

To ensure arrival in time for each holiday, please place your order by 10:00 am CST on the following dates:

Thanksgiving - November 27, 2025
Ground - November 20
2-Day Express - November 24
Standard Overnight - November 25

Hanukkah - Sundown, December 14, 2025
Ground - December 8
2-Day Express - December 10
Standard Overnight - December 11

Christmas - December 25, 2025
Ground - December 18
2-Day Express - December 22
Standard Overnight - December 23

Valentine’s Day – February 14, 2026
Ground - February 9
2-Day Express - February 12
Standard Overnight - February 11

Easter - April 5, 2026
Ground - March 30
2-Day Express - April 1
Standard Overnight - April 2

Passover - Sundown, April 1, 2026
Ground - March 25
2-Day Express - March 30
Standard Overnight - March 31

Mother's Day - May 10, 2026
Ground - May 4
2-Day Express - May 6
Standard Overnight - May 7

Father's Day - June 21, 2026
Ground - June 15
2-Day Express - June 17
Standard Overnight - June 18

Rosh Hashanah - Sundown September 11, 2026
Ground - September 4
2-Day Express - September 9
Standard Overnight - September 10

Shipping Methods

 

FedEx Ground - May not be available in warmer months

Estimated shipping time 3-5 days.
During holiday periods, you may experience some delays in shipping times. Please allow for this when placing your order.
If ordering more than $1,050, please contact us to arrange customized shipping.

FedEx 2 Day Express

Estimated shipping time 2-3 days
2-day delivery if an order is placed before 10:00 am CST. 3-day delivery if an order is placed after 10:00 am CST.
During holiday periods, you may experience some delays in shipping times. Please allow for this when placing an order.
If ordering more than $1,050, please contact us to arrange customized shipping.

FedEx Standard Overnight

Estimated shipping time 1-2 days.
Next day delivery if an order is placed before 10:00 am CST. Delivery in 2 days if an order is placed after 10:00 am CST.
During holiday periods, you may experience some delays in shipping times. Please allow for this when placing your order.
If ordering more than $1,050, please contact us to arrange customized shipping.